Terms of Service

We take great pride in our reputation for the quality and service we provide to our customers. We are happy to refund or exchange where goods meet the following Terms & Conditions.


You must lodge your return online via our website in Returns & Exchanges to receive your Return Authorisation Number.

• No RMA no and completed Return Form, No Return or Exchange.
• Returned back to us within 7 days of accepting delivery.
• The item must be returned in the original condition (unworn, unwashed with tags in place)

• One exchange permitted per sale, exchange voids refund.
• Faulty Item
• We do not refund shipping costs.

Please choose carefully as we do not Refund or Exchange on "Change Of Mind"

By Shopping with us at COCOWILLOW you are in agreement with our T & C's. 

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