Shipping
AUSTRALIA
EXPRESS SHIPPING FLAT RATE $15 AUD.
Delivery times are 3-10 business days from the time of order shipped by Australia Post Express.
NEW ZEALAND
EXPRESS SHIPPING FLAT RATE $30
Delivery times are 3-10 business days from the time of order shipped by Australia Post Express.
INTERNATIONAL SHIPPING
Please be aware that International orders may incur customs or import duty fees when your order arrives. Please contact your local customs office for further information. We do not offer refunds on International orders, only a store credit (less shipping costs) T&Cs apply.
LOST, DAMAGED OR STOLEN GOODS
COCOWILLOW is not responsible if your order is lost or damaged in transit, once your order leaves our premises we hold no responsibility for lost, damaged or stolen items as the item becomes the property of either Australia Post or DHL Express. More details are available on our Returns page.